Frequently Asked Questions

Direct primary care is a health care model where patients pay a monthly fee to receive unlimited primary care services. This model aims to enhance the doctor-patient relationship by removing the involvement of insurance companies, resulting in better access to, and more individualized care.

We do not bill insurance for the services we provide. However, you can use your insurance to cover the cost of labs, imaging studies and medications. Often, patients find that paying for these services through our negotiated reduced rates is more cost effective. Primary care services are included in the membership fee.

We prefer that you schedule an appointment. We usually have same day or next business day appointments available in person, video or via telephone.

Yes. As a Direct Primary Care patient you will receive your physician’s personal email address which you can use for non urgent questions and requests, as well as their cell phone number (yes, really!) for after hour emergencies.

Payments are made electronically through our Electronic Medical Record. Click here.

You can conveniently schedule your appointment by calling the clinic at (651) 315-7419 or using our online scheduling tool here.

Yes. We recommend that our patients keep some form or health insurance should they need to be hospitalized or need to see a specialist. Many of our patients have a high deductible plan with a health savings account which helps them cover additional services not available in primary care.

Healthy individuals of all ages benefit from preventive health services (cancer screening, cardiovascular risk assessment, STD screening, etc…). For that reason, it is important to establish a relationship with a trusted physician. In addition, even the healthiest people get sick from time to time (pink eye, skin infection, sinus infection, mental health challenges). By being a member of a direct primary care clinic, you will have the convenience of a timely appointment, with a doctor you know and trust, without surprise bills.

Yes. You will need to sign a one-time waiver declaring that neither you nor your doctor will directly bill Medicare for our services. Medicare can still cover your medications, imaging tests,labs, specialty services and hospitalization.

No. In a concierge practice, patients pay a retainer fee in addition to traditional insurance payments. In direct primary care, patients pay a membership fee which covers most of their primary care services

Yes. You can cancel your membership at any time with a 30 day notice. Please note that if you decide to re-enroll at a later time, there will be a re-enrollment fee.

Absolutely! As long as you have access to a phone or a computer, you can contact your physician from anywhere in the world for advice.

No.

Great. We invite you to schedule a meet and greet with our physician. Please call (651) 315-7419.